Return & Refund Policy Effective Date: Jan 1st 2026
At Gladdix Peptides we are committed to providing high-quality products and excellent customer service. Due to the sensitive nature of our products, we have established the following return and refund policy.
1. All Sales Are Final All peptide products sold by [Your Company Name] are intended for research purposes only. Due to safety, handling, and storage requirements, we do not accept returns or exchanges on any products once they have been shipped.
2. Damaged or Incorrect Orders If your order arrives damaged, defective, or incorrect, you must notify us within 48 hours of delivery. To report an issue, please contact us at: Email: info@gladdixpeptides.com
Include:
• Order number
• Photos of the product and packaging
• Description of the issue If approved, we will offer a replacement or store credit at our discretion.
3. Lost or Stolen Packages We are not responsible for packages marked as delivered by the carrier. If your package is lost in transit, please contact us, and we will assist in filing a claim with the shipping provider.
4. Order Cancellations Orders may be canceled only if they have not yet been processed or shipped. Once an order has been fulfilled, it cannot be canceled.
5. Refund Eligibility Refunds (if approved) will only be issued under the following circumstances: • Product arrives damaged or unusable • Incorrect item was sent Approved refunds will be issued as: store credit or original payment method (case-by-case basis)
6. Storage Responsibility Customers are responsible for proper storage and handling of all products once received. We are not liable for any degradation due to improper storage conditions after delivery.
7. Contact Information For any questions or concerns regarding your order, please contact: info@gladdixpeptides.com
8. Policy Updates We reserve the right to update or modify this policy at any time without prior notice. By placing an order with Gladdix Peptides, you agree to this Return & Refund Policy.